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There are many removal companies, but not every one is good. We'll tell you what you need to watch out for.
If you would like to hire a removal company for your move, it is advantageous to obtain offers from several removal companies. If you have not already done so, then you can do so conveniently at www.top-offerten.ch.
After receiving the offers, it is advisable to compare the offers exactly and also to obtain further information about the removal companies. If you request the offers through top-offerten.ch, you have the possibility to view the ratings of the previous customers. Please also pay attention to the size of the move you are evaluating. There are moving companies that carry out smaller removals very well and cheaply, but do not have the suitable material and experience for larger removals. Conversely, there are also companies that carry out larger removals at a fair price and very well, but are relatively expensive for small removals.
ATTENTION: Time and again, offers from removal companies are calculated completely incorrectly. As a rule of thumb one can say that a good removal company visits an apartment from a size of approx. 4 rooms in advance in order to be able to provide an exact offer. Some removal companies, however, also deliberately try to come with too low time estimates to orders in hourly wages, which are then billed in full.
The comparison of the offers often turns out to be more difficult than expected. There are flat-rate offers, offers with hourly billing with or without cost ceiling. What is the best offer now and what should one pay attention to?
Each offer should be examined carefully for small print and any additional costs. There are various costs, which dubious and partly also respectable companies try to hide in the small print. You should therefore pay particular attention to the following points:
There can be considerable differences from company to company, also apart from the price. This could be for example:
You should also hire the company for your move that best suits your needs. There are different quality levels of moving companies, which always affects the price. One cannot say that this or that company is best suited for all customers. The question of which moving company suits you best also has a lot to do with the value of your furniture, your personal quality expectations and the size of the move. If you have a high quality facility, it is not advisable to hire the cheapest removal company. It is the same in every area of life: quality has its price.
You should consider the following things when hiring a removal company:
And last but not least: trust your gut feeling. If you have a bad feeling about a company, but it is cheaper than the other one (Fr. 300), then you better pay the extra price. It'll be worth it. Most of the time it will even be cheaper in the end!
If you have now decided on a relocation company, we recommend that you read through the relevant offer GENAU again before placing an order. If you have compared several offers, it is very possible that you have a detail of the offer wrong in your head. If sent along, also read the terms and conditions carefully, check if there are any additional costs. If everything is still fine, then confirm the order to the removal company and have the order reconfirmed in writing with the order date and time.
With removal companies it is to a large extent usual that one pays the removal right at the end in cash. Most removal companies, however, also give you the option of paying by invoice if you ask in advance. If you do not want to pay cash because you are unpleasantto carry so much money with you on the day of your move, it is advisable to draw the company's attention to this before signing the contract. If you make this a condition, most removal companies will agree to it, as it is rare for a company to lose an order because of this detail.
ATTENTION: DO NOT make an advance payment before the move has taken place. A renowned company will never demand this either. So if only such an inquiry comes, you should consider a possible conclusion of a contract again well (Our recommendation: fingers away from such a company!).
If a number of things go wrong during the move, e.g. a lot of damage occurs or the removal company suddenly charges a different price for the move than agreed and you do not agree, then you will never pay this directly on the day of the move. For example, pay half or the agreed amount and record everything in writing on the receipt with the removal company. So you can sleep in peace about it and discuss later again what kind of solution can be found. In such cases it is often advisable to speak directly with the head of the moving company, as he is usually also most interested in the company's reputation. However, if you have already paid the unagreed portion, it is often almost impossible to find an amicable solution. In the case of minor damage, a discount can usually be negotiated with the bridle company at the time of settlement, which is usually the best solution for both parties. So both parties have no more effort and it is done for both. However, this is only recommended for minor damage up to CHF 200. Do not let the removal team threaten you, call the police immediately and inform us about the company concerned so that we can exclude you from our portal (We are of course also happy about such reports if you have not engaged the removal company via our portal, so that we can put such a company on the exclusion list in advance).